Technical Project Manager

Salary – £70K – £75K Per annum
Benefits – Travel to work allowance up to £3,400 per annum, Flexible working of up to 3 days a week from home once the 3-month probationary period concludes, Pension.
Location – London / Hybrid

The Client:
Curo are collaborating with a charitable organisation that offers practical help for people without discrimination, supporting vulnerable people from all walks of life.

The Candidate:
This role would suit a candidate ideally with experience in the Charity / NGO / Non-Profit Sector. The successful candidate with have experience in developing and managing a PMO Office, and be capable of leading a multi-site Microsoft 365 programme. Good technical understanding of the MS 365 collaboration stack including, Exchange, Teams, OneDrive and SharePoint Online. A professional qualification such as Prince 2 (Practitioner) or is an APM certified project manager and/or MSP certified or similar in Agile project management, would be ideal.

The Role:
There are 2 Key responsibilities in this position which include:

  • Developing and managing the Technology Project Management Office (PMO) for the charities International Headquarters and the Supported Territories within the Shared Tenant
  • Managing and leading the next stage of the Microsoft 365 programme, from shaping the approach to achieving the desired outcomes through to delivery.

Duties:

  • Coordinating projects and resource management within the programme.
  • Stakeholder and sponsor communications.
  • Reporting.
  • Program financial management.
  • Design, manage and successfully implement the Microsoft 365 programme across 40 plus financially supported territories as well as the charities International Headquarters.
  • Working closely with the Programme Sponsor and the CIO, clearly define and articulate the programme’s benefits, ensuring that the various component projects and activities within the programme remain in alignment with the delivery of the benefits.
  • Lead and coordinate the work of project managers working on projects within the overall programme.
  • Compile and create the Business Case for the change through workshop facilitation, current and future state, gap analysis, Change requirements (people, process, technology) and execution of this into the organisation through a tranche or workstream based programme plan.
  • Create approval documentation, including the Programme Brief and Business Case, from the change vision and support the approval process.
  • Ensure effective quality assurance and the overall integrity of the M365 programme.
  • Establish the Office 365 programme organisation, stakeholder matrix and communications plan.
  • Manage the overall programme budget, monitoring expenditure and costs against delivery and for forecasting future spend.
  • Managing the dependencies and interfaces between tranches/workstreams and projects within the M365 programme.
  • Managing any contributions from 3rd parties (e.g. Microsoft and Microsoft partners) and internal SME resources, including the business.
  • Work with IHQ and Territorial Leaders to ensure handover and adoption of change is successfully transitioned to the BAU position.
  • Complete end of tranche/end of programme review as appropriate to facilitate lessons learned for future changes in the organisation. Validate costs and benefits against the business case.
  • Review and advice on project controls and associated templates for the Technology portfolio of projects and programmes and aligning these to other project controls already in use at IHQ.
  • Drive the use of the Edison 365 PMO tool within IHQ IT and align with the PMO SharePoint site.
  • Set up and operate efficient and consistent portfolio reporting against all Technology projects addressing both qualitative and quantitative aspects of projects to support governance decision making
  • Create, maintain and socialise a Technology PMO SharePoint site providing news, information and project resources that supports or references the Technology Portfolio and is aligned to other PMO or project functions within IHQ – e.g. the IFAS project.
  • Ensure all Technology projects have appropriate and consistent governance structures and that governance is active and continuous
  • Working alongside the CIO, create Technology Portfolio updates and internal communications for governance bodies (e.g. Risk & Management Committee) and for publication internally on SharePoint or TEAMS.
  • Review the Technology portfolio to identify and report risks, issues, conflicts and interdependencies, and to ensure these are addressed appropriately.
  • Once the PMO is fully established, Identify how to extend this practice and reach across supported territories in the Shared Tenant.

Requirements:

  • Significant experience of leading and successful delivery of large complex technical change programmes
  • Significant experience of end to end programme management for a large complex organisation from Discovery, definition, business case, procurement, training, user acceptance testing, implementation to closure and benefits realisation.
  • Experience of defining resource requirements to deliver a complex cloud based infrastructure replacement programme, securing project resources, matrix management, supporting team members to manage the balance between successful programme delivery and BAU activity.
  • Proven ability to establish credibility and work with senior leaders to ensure the programme and territorial projects are aligned with strategic direction and deliver the desired capabilities and benefits
  • Expert knowledge of techniques and tools for planning, monitoring and controlling programmes, including risk management
  • Proven ability to establish and maintain robust programme governance structures; facilitating effective working relationships between the programme management team, project teams and 3rd party suppliers.
  • Experience of working with programme boards to develop compelling programme vision statements, Blueprints and defining individual projects to deliver new capabilities.
  • Proven success in delivering onsite leadership by building and motivating team members to meet project goals
  • Good technical understanding of the MS 365 collaboration stack including, Exchange, Teams, OneDrive and SharePoint Online
  • A professional qualification such as Prince 2 (Practitioner) or is an APM certified project manager and/or MSP certified or similar in Agile project management.
  • Educated to University degree level or equivalent in a professional or related discipline

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Job Reference: RL6386

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